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Petland Overland Park, Kansas
January 1, 1970
I’m not over the moon about my petland experience overall but Aidan helped me at my most recent visit or I would not have been as generous. I’m hoping the “new owner” will fix some issues moving forward. We got the puppy for a lifetime program when we purchased our sweet boy and so much of what came with it was conveniently discontinued to the point that we are wondering if it was even worth getting because seems they could just cancel the program entirely at that point. Just goes to show that nothing lasts forever so we will definitely be leery of other “lifetime” type programs in the future.
I produced paperwork that showed I was supposed to have a 5% discount and was told that the new owner does not honor the discount. So glad I keep my own records too because they changed there system and didn’t even have me recorded as having purchased a
Puppy the last time I came. My family is in love with our sweet fur baby so no regrets just lots of suggestions. Big shout out to Aiden for all his help as well!!